“Your account has been disabled in the App Store and iTunes.” Have you ever encountered this error while browsing on the App Store or iTunes?Well, this error mostly happens when you are trying to purchase or update an app. You won’t be able to do the same until this error is fixed.
Image courtesy of Apple Support Community
So, how to fix this error on iOS? If you encounter this error, you won’t be able to download or update any apps through the App Store, and you won’t be able to purchase any songs, rent movies, or do anything on iTunes. It sounds like a nightmare, of course!
What does it mean that means your account has been disabled in the app store and iTunes?
Workaround for accounts disabled in the App Store and iTunes: All Apple apps, including iTunes, iMessage, Apple Pay, and FaceTime, are linked through your Apple ID. So, if your account is disabled, you won’t be able to perform many options on your phone.
Image source: Mac Report
Well, there could be a variety of reasons as to why this is happening?and why are you experiencing this error on your iOS device?Well, there could be a variety of reasons including repeatedly entering the wrong Apple ID or password, billing issues related to your credit/debit card, payment issues related to your linked bank account, someone trying to gain unauthorized access to your Apple account for security reasons, anything.
Although don’t worry! There are several ways to fix this error and fix this issue on your own.
Let’s discuss how to fix this error and recover a disabled Apple account.
How to Fix the “Your Account Is Disabled” Error on iPhone, iPad, and Mac.
How to Fix Your Account Has Been Disabled in App Store and iTunes?Open this link on any web browser: “https://iforgot.apple.com/password/verify/appleid “.
Enter your Apple ID to verify your identity.
Image source: OS X Daily
Apple may also ask you some verification questions to complete the identity verification process. Answer all of these questions accurately to proceed. Don’t worry! You’ll only be prompted to answer basic questions that require you to enter your phone number, email ID, etc.
Most likely, you’ll be asked to reset your Apple ID password to regain access to your disabled account.
Read all the on-screen instructions carefully to reset your Apple account password.
When you try to reset your password, make sure you’re using a trusted device to enter your details.
Once you’ve successfully reset your Apple account password, here’s what you need to do.
iPhone/iPad：
How to fix if your account is disabled in the App Store and iTunes: Go to Settings > tap your profile icon > iTunes & App Store > Sign Out.
Sign back in with the new Apple ID password you recently created to regain access to your disabled account.
Mac:
On your Mac, go to the App Store and sign out of your account.
Do the same on iTunes to quit completely.
Sign back in with your newly created Apple ID and password.
Doing so will most likely resolve the issue. In case you’re out of luck and this doesn’t work out well for you, then you can contact iTunes support as a last resort.
Contact iTunes Support
Go to this link: https://support.apple.com/choose-country-region/itunes then select your current region from the list of countries that appear on the screen.
After you select your current location, you’ll be redirected to the appropriate iTunes Support Station for your region.
Tap the “Contact Apple Support” option under “Want to talk to someone?” Part.
Tap “iTunes Store” and then “Account Management”.
Here you need to highlight your issue, so tap “Account disabled in App Store and iTunes Store alerts”. Schedule a call with an Apple representative so they can resolve the issue.
We hope you found our quick guide on “How to Fix Your Account Has Been Disabled in App Store and iTunes” very helpful. Contacting iTunes support will resolve this issue as they can guide you to the exact reason why you are experiencing this issue on your device.
For any other questions, feedback, or suggestions, feel free to click on the comment box. We’d love to hear from you.
