Troubleshooting Guide: Easy Steps to Resolve iPhone 7 and 8 Power Issues

The iPhone is one of the most popular inventions in recent times. Everyone wants to have one. Those who have already done so, want to buy the latest model. When your iPhone 7/8 encounters the screen freezing issue, it is recommended that you force turn it off. If your iPhone is stuck and won’t turn on or off, restarting it is the best option. With this iPhone 7 or 8 won’t turn off repair tutorial, we will guide you on how to fix iPhone 7 or 8 won’t turn off.

Fix my iPhone is frozen and won’t turn off or reset

We have compiled a list of all possible ways to fix the “My iPhone is frozen” issue and fix the iPhone 7 or 8 won’t turn off or reset issue. First, we will discuss various ways to turn off your iPhone. After this, we will try to restore your iPhone to resolve the errors and glitches. Implement these methods one by one until you find the right solution.

Method 1: Use the hard keys to turn off your iPhone

How to Fix iPhone 7 or 8 Won’t Turn Off? Here are two ways to turn off your iPhone using hard keys:

1. Find the sleep button on the side. Press and hold the button for about ten seconds.

2. There is a buzzing sound and the slide shutdown option appears on the screen as shown in the image below.

3. Swipe right to turn off your iPhone.

or

1. Press and hold the volume up/volume down + Sleep button at the same time.

2. Slide out the pop-up window to turn off your iPhone 7 or 8.

Note: To turn on your iPhone 7 or 8, press and hold the Sleep/Wake button for a moment.

Method 2: Force Restart iPhone 7 or 8

The workarounds for iPhone 7 or 8 won’t turn off are as follows:

iPhone 7

1. Press and hold the Sleep + Volume Down buttons at the same time.

2. Release the buttons when you see the Apple logo.

Your iPhone will now restart, and you can sign in with your password.

iPhone 8 or iPhonesecondgeneration

1. Press the volume up button and leave.

2. Now, press the volume down button quickly as well.

3. Next, long press the Home button until the Apple logo appears on the screen as shown.

If you have enabled the passcode on your device, go ahead and enter it.

Here’s how to fix iPhone 7 or 8 won’t turn off issue.

Method 3: Use AssistiveTouch to turn off your iPhone

How to Fix iPhone 7 or 8 Won’t Turn Off? If you don’t have access to any hard keys due to physical damage to your device, you can try this method in order to fix the iPhone won’t turn off issue.

Note: AssistiveTouch allows you to use your iPhone when you’re having trouble touching the screen or when you need an adaptive accessory.

Follow the given steps to turn on the AssistiveTouch feature:

1. Launch Settings on your device.

2. Now, navigate to General and then Accessibility.

3. Finally, turn on the AssitiveTouch feature to enable it.

Follow the steps below to turn off your iPhone with the help of the AssistiveTouch feature:

1. Tap the AssistiveTouch icon that appears on the home screen.

2. Now, tap on the device option as shown in the image.

3. Long press the lock screen option until you get the slideshow to turn off the slider.

4. Move the slider to the right.

5. Your iPhone will be turned off. Long press the side button to turn it on and try to use it.

If your iPhone shows a recovery screen and it still does so even after multiple restarts, you can choose to follow Method 4 or 5 to restore your iOS device and restore it to its normal state.

Method 4: Restore iPhone 7 or 8 from iCloud backup

Solutions for iPhone 7 or 8 Won’t Turn Off: In addition to the above, restoring your iPhone from a backup may also help you fix the iPhone won’t turn off. Here’s how you can do it:

1. First, open the Settings app. You can find it on the home screen or by using the Search menu.

2. Tap on General from the given list of options.

3. Here, tap on the Reset option.

4. You can delete all photos, contacts, and apps stored in your iPhone by tapping Erase All Content and Settings. For clarity, refer to the given picture.

5. Now, turn on your device and navigate to the Apps & Data screen.

6. Sign in to your iCloud account and tap on the Restore from iCloud backup option as highlighted.

7. Back up your data by selecting the appropriate backup option from the Select Backup section.

Method 5: Restore iPhone using iTunes and your computer

How to Fix iPhone 7 or 8 Won’t Turn Off? Alternatively, you can restore your iPhone using iTunes as described below:

1. Launch iTunes by connecting your iPhone to your computerThis can be done with the help of its cables.

Note: Make sure your device is properly connected to your computer.

2. Sync your data:

  • If your device has automatic syncing turned on, it starts transferring data as soon as you plug it in, such as newly added photos, songs, and apps you’ve purchased.
  • If your device can’t sync on its own, you’ll have to do it yourself. In the left pane of iTunes, you’ll see an option titled “Summary.” Tap on it and then tap on Sync. In this way, the manual sync setup is complete.

3. Once you are done with step 2, go back to the first information page of iTunes. Tap on the option titled “Recover”.

4. You will now receive a prompt that tapping on this option will delete all the media on your phone. Since you have already synced your data, you can proceed by hitting the restore button.

5. When you select this option for the second time, the factory reset process begins.

Here, the iOS device retrieves its software to restore itself to its normal functioning state.

Note: Do not disconnect your device from your computer until the whole process is complete.

6. After the factory reset, you’ll be asked if you want to restore from an iTunes backup or set up as a new iPhone. Depending on your requirement and convenience, tap on any of them and continue.

7. When you choose to restore, all data, media, photos, songs, apps, and backup messages will be recovered. Depending on the size of the file to be recovered, the estimated recovery time will vary.

Note: Do not disconnect your device from the system until the data recovery process is complete.

8. After restoring data on your iPhone, your device will restart on its own.

9. Disconnect your device from your computer and enjoy it!

Method 6: Contact an Apple Service Center

iPhone 7 or 8 won’t turn off Repair Tutorial: If you’ve tried all the solutions listed in this article and still have no results, try contacting your Apple service center for help. You can easily generate a request by visiting the Apple Support/Repair page. You can replace or repair your device according to its warranty and terms of use.

We hope that this guide was helpful to you and that you were able to fix the iPhone won’t turn off issue. Let us know which method works best for you. Also, if you have any questions/comments about this article, feel free to drop them in the comment section.