What is the PC Doctor Module? Why does it consume a lot of CPU on my computer? Do you also want to know about the high CPU usage of the PC Doctor module? Slow PC performance, frequent freezes, and low disk space are some of the issues that we are familiar with. But why do they happen? What causes system performance to deteriorate? It can have different reasons, such as processes like the PC Doctor module running in the background and consuming system resources, malware infections, junk files, etc. Therefore, to fix this issue, it is important to determine the cause.
How to Fix PC-Doctor Module Performance Issues? In general, to understand why the computer slows down, we open the task manager and check the disk usage, right? If you find that the process named PC Doctor module is the culprit, then you have come to the right place. In today’s post, we will talk about how to fix PC Doctor module manually and automatically, high CPU usage.
Fact Checks – Typically, Dell computers equipped with Dell SupportAssist diagnostics run the PC Doctor module on their systems. This means that the PC Doctor dell supportassist api is already installed on your computer.
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Now that we know the easiest way, let’s learn about other ways to fix PC Doctor module Dell.
Is the PC Doctor module a virus or malware?
If you’re thinking about whether it’s a virus, malware, or PUA, you’ll notice that the PC Doctor module is taking up 100% of the CPU. Here’s what you need to do to find out.
1. Press Ctrl + Shift + Esc and open the Task Manager
2. Click the Processes tab.
3. Select the PC-Doctor Module process > right-click > go to Details
4. Doing so will help find the executable name of the application. Right-click > to open the file location.
5. Check if you are redirected to pcdrmemory2.p5x during the process, as shown below:
C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7193.611\pcdrmemory2.p5x" run -e -lang en -cust dell -var dsc -bd "C:\ProgramData\PCDr\7193" -engineClientPid.
6. Then the file is not a threat.
Note: The executable runs under the NT AUTHORITY\SYSTEM (LocalSystem) account.
What is Dell SupportAssist?
Powered by Dell SupportAssist, it helps keep your PC optimized by providing recommendations on software and driver updates. The PC-Doctor Module is one of those components that runs in the background to detect problems and find solutions by sharing them with Dell technical support agents. In addition to providing driver recommendations, Dell SupportAssist runs a hardware scan to analyze the following components:
- Memory, USB composite CPU, hard disk, network card, DVD-RW drive, PCI bridge, PCI bus, hub, HD audio controller, mouse, USB.
In addition, it has performed tests such as SMART short self-test, target read test, linear read test, CPU stress test, etc. As a result of this multiple times, disk usage spikes to 100%, and you’ll see that the PC Doctor module is taking up most of your system resources. To solve this problem, we can adjust the optimization settings and reduce the burden on the CPU.
How to Fix PC Doctor Module 100 CPU Issues
How to Fix PC-Doctor Module Performance Issues? Let’s take a look at a few ways to fix Dell’s high CPU consumption PC Doctor module.
Method 1 – Adjust the optimization settings via Support Assist
Solution to PC-Doctor module performance issues: The first method is to adjust some settings on the PC Doctor module Support Assist, the following steps will guide you –
1. Launch the SupportAssist tool.
2. Go to SupportAssist Scheduled Scans
You can get older hardware scanning and optimization tasks under the History tab.
3. Click the gear icon in the top right corner of the SupportAssist window to open Settings.
Note: By default, hardware scans are set to run monthly.
4. To disable automatic scanning, uncheck Turn on automatic scanning and optimization:
However, if you don’t want to disable it, you can change the schedule and run the task at a different time. This will help prevent performance bottlenecks while working.
Note: Disabling automatic scanning doesn’t mean you’re stuck. You can run a manual scan at any time from the Home tab.
Alternatively, press Windows + R > and type services.msc > OK.
This will open the Windows Services window.
Look for Dell SupportAssist (abbreviation: SupportAssistAgent) > double-click on it, the default setting is Auto (Delayed Start).
The executable path of the service is “C:\ProgramFiles\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe”
Disabling the service will also turn off scheduled hardware scans.
These steps will help you fix PC Doctor module issues on your computer.
Method 2 – Uninstall SupportAssist
Solution to PC-Doctor module performance issues: If you think SupportAssist is not what you want, you can uninstall it and get rid of the PC Doctor module on Dell. To do this, follow these steps:
1. Press Windows + X > Apps & Features
2. Look for Dell SupportAssist
3. Select it > uninstall
An automatic way to optimize your PC and get rid of malware
How to Fix PC-Doctor Module Performance Issues? Using the above steps you can fix the high CPU of the PC Doctor module, but what about PC optimization? What if there are other reasons for high disk usage?
Don’t worry, we have a solution, try the advanced system optimizer. This powerful PC cleanup tool instantly identifies junk files, malware, invalid registries, and more, which are the main causes of common Windows issues.
Note: Advanced System Optimizer creates an automatic system restore point the first time you run it.
To use it, follow these steps:
1. Download and install the Advanced System Optimizer
2. Launch the best PC cleanup tool
3. Click to launch Smart PC Care and wait for the scan to complete
A solution to the performance problems of the PC-Doctor module
4. After this, to clear the errors, click Optimize.
5. Reboot the system to save the changes.
You’ll now experience higher PC performance without lag and screen freezes. In addition, a large amount of storage space that is taken up by junk, obsolete, and unwanted files will be recovered. So, what are you waiting for to use the advanced system optimizer and fix 100% CPU usage? In addition, by disabling SupportAssist’s automatic scanning, delaying its service, you can fix PC Doctor Module errors on Dell.
We hope you found this information useful and able to solve PC Doctor Module High Disk Usage. Please share your feedback in the comments section.
frequently asked questions
Is the PC Doctor module a virus?
No, PC Doctor is not a virus. The PC-Doctor module is a component of Dell SupportAssist. If you suspect that your files are infected, you can try running the best antivirus software or you can use the System Protector module added in the Advanced System Optimizer.
What is the PC Doctor Module?
The PC-Doctor module is an important part of Dell SupportAssist. It helps keep your PC running seamlessly and recommends software and driver updates. It helps resolve issues by detecting common issues and sharing them with the Dell support team.
How do I get rid of PC Doctor?
The easiest way to get rid of PC Doctor is to uninstall Dell SupportAssist. Once this is done, you will no longer face the PC Doctor Module 100% CPU usage.
How do I disable Dell PC Doctor?
To disable Dell PC Doctor, you can uninstall it or disable automatic scanning by unchecking the Turn on automatic scanning and optimization option.
To uninstall Dell PC Doctor, follow these steps:
1. Press Windows + X > Apps & Features > look for PC Doctor > uninstall
